we love our customers
18 September 2014
Category BLOG
18 September 2014,
 0

As part of Hotel/accommodation business, Understanding Client’s need is major part of our job.  We understand how stressful Travelling for work purpose can be.

One thing we can tell you for sure that if you are staying at BEST WESTERN PLUS Buckingham International, in Bayside region of Melbourne; You will always be looked after.

Our friendly yet professional team looks after many guests on daily basis. One of them, Byron Figueroa had written us some kind words earlier during the month which we are very proud to share with you all.

To the General Manager
Buckingham International
HIGHETT VIC 3190.

Dear General Manager,

Every time I travel to Melbourne on business, I stay at the Buckingham International at 1130 Nepean Highway, Highett in Melbourne.

I would like to say that the service and quality of the Buckingham International has always been excellent and I know other colleagues in our Company feel the same way.

I take the opportunity to particularly congratulate two members of your staff, Van and Wilson, who have always treated me in the outmost friendly manner and have gone out of their way to ensure my occasional requests are met efficiently and expeditiously.  I strongly believe your Hotel is fortunate to have such dedicated employees.

I also would like to commend the very professional attitude of Ali at your reception and also Ruby’s.

Thank you for making my stay at the Buckingham International a pleasurable experience.

Kind regards,

Byron Figueroa